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Desert Online General Trading LLC

Dubai, United Arab Emirates

Hearkent

Q: Followed instructions accurately both auto update & manual. watch time is correct, when I press 8 button it says time & zone not updated. What now?

This will only say updated when your watch connects with a national clock. Follow the directions in your manual to do that. I had to set my watch on an inside window sill overnight. The watch will connect on its own. If the update is successful then when you push #8 it will say it is updated. You may have to move the watch around in your living space until you get a good connection. I don't wear my watch at night and discovered that just leaving it on my dresser was good enough after the initial connection was made. It is a wonderful watch for me.

Q: Has 24h format or just 12h format? It's inportant for a blind person to knows if it is for example 10am or 22h00

It says 10am or 10pm . I bought for my sister and that 10am or 22h00 might have been an option. I do not remember. But she uses it soooo much and it always says example ,10 AM . Can’t say enough great things about it . She could not live without it again ‼️❤️‼️

Product ID: 386532878

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Hearkent

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Followed instructions accurately both auto update & manual. watch time is correct, when I press 8 button it says time & zone not updated. What now?

Will this work outside USA.

Has 24h format or just 12h format? It's inportant for a blind person to knows if it is for example 10am or 22h00

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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