4th Gen. Long Shackle Smart Padlock

If this worked, i would be buying 20 for my facility and it would solve so many of our problems. Unfortunately, it was too good to be true. The set up and pairing worked pretty seamless. However, shortly after ( and i do mean shortly after) i paired and tested multiple fobs and they worked perfectly, everything stopped working. Every Fob i paired no longer worked, I might as well have been trying to use a rock or paperclip as a fob. Tried this process multiple times and each time it would yield the same result. I would add/pair a fob, it would work great, i would then wait a minute and nothing would work. What was interesting was that if i were to manually pair a fob, every other fob i had paired before would work again but only for about a minute, then back to not working. I even tried "powering the lock on" like the app asks when you connect your phone to the lock, alas, it still does not work. The app is another story. It works, sort of. Paiting and adding users and tags was very simple, however, i could never see any information i wanted. For example, the audit trail would populate a list of the lock being opened, only it wouldn't give any information, not a time or a name or a location, nothing, just that it was opened somehow. Not sure if this would be solved if i had the alleged paid version. I say alleged because there is no info or even an option to purchase this mythical version. Even emailing the company through there website resulted in no response. I really wanted this to work as it would have solved so many issues at my facility. Alas, it was too good to be true.

As a tech & security nerd, but still a swimmer, I LOVE this lock. I put my phone, ID, keys, etc., in the gym locker, and head out to swim with only a towel, Apple Watch, and the NFC tag which fits inside this little adjustable bracelet. The key-holder/bracelet is made to carry house keys when running. BUT...the inside enclosure is the perfect size for the waterproof NFC tag....AND it's thin enough that I can unlock the padlock with just holding my wrist flush against the blue circle part. I don't have to take anything off. (You do have to do a little "dance" of pressing the shackle into the body, holding until it beeps AND shows green...about 3-5 seconds, then hold your wrist against it to unlock. but, that's trivial.) When it first arrived I told all my friends about it, I thought it was so brilliant how easy to use it was, and how intuitive the whole device was. What impressed me most was the convenience this product offered, without compromise in the physical security of the lock, which is where most smart locks fall short. The only 'point of entry to the lock, i.e., to non-destructively open it is these two metal...screws that are unlike any I've seen, they're not the square shape, or torx, or the triangle one. I tried everything in my kit and nothing fit. Additionally, it doesn't rely on anything that can change, e.g., fingerprints. Swimming alone...my fingers wouldn't work on a print-lock, too wrinkly, but, the idea of getting a cut on the wrong finger and being locked out of a device, at least until it heals?? Hard pass. I much prefer the NFC tag setup. What is most annoying (but, I can live with it) about the lock is... the black thing in the pictures, it's a rubber...circle that fits into the shackle, but, for gym lockers, which, admittedly, is not what this was designed for, I have to slide the black thing off on one side, thread the shackle through the loop of the locker, slide it back on, and then close and lock the lock. I wish I knew what exactly it is for...I'd guess the weatherproofing, in which case, I can remove it, because this will never see rain or snow, but the manual stresses that it's not to be removed. (I assume putting it back is fine. There's a notch in the shackle that secures it so you don't have to fiddle with it/so it doesn't slide around the shackle.) Oh...one more nit-pick....the charging port at the base, that, admittedly you don't need to use regularly, is micro-USB, and USB-C would be a much preferred port (there is no wrong direction to insert it), since almost all android phones come with a USB-C cable, and iPad Pro uses USB-C as well, along with ALL mac-laptops, so, having to carry/keep track of an additional cable is ehh, but, in fairness, this was probably designed and fabricated before USB-C was becoming commonplace. The key-holder/bracelet I used to hold the NFC tag is on Amazon at https://smile.amazon.com/PocketBands-Adjustable-Pocket-Runners-Wristband/dp/B01M3Z5YHF/ref=sr_1_1?crid=3438FEV2N6ON&dchild=1&keywords=pocketbands+3.0+adjustable+key+pocket+runner%27s+wristband&qid=1575722470&sprefix=pocketband%2Caps%2C161&sr=8-1

Overall nice lock! works great for our outside building, easy to add fobs for those who need access to the lock. The only fault is the app is a little glitchy. it likes to randomly kick you out of the lock page and it takes a bit to get back in. would probably get a bit tedious if that was only way to unlock. but with fob I only need to set them up and then be done!

Ok I think this lock has a lot of potential the hardware seems sturdy and I have it setup outside. Will update once its been used in the weather for a while. HOWEVER. If you are buying this lock for its smart features you may want to hold off. The software is barely functional, and missing major features. I personally bough this lock specifically because of the following claim "historical unlocking record on WHO, WHEN & WHERE access made. COMMERCIAL version app also include Web-based ACCESS MANAGEMENT SOFTWARE for Administrators to management on large number of users to ASSIGN, REVOKE/DENY and TRACK access from remote location. Useful for MULTIPLE users on shared gates, doors, lockers, storage rooms." This feature is not implemented at on on either the consumer or commerical app. So essentially I have a lock that hopefully opens with nfc fobs and my phones. Big deal. If your looking for a "SMART" lock I suggest waiting untill they have the software to back it up. Also does not work with WEAR OS watches, just samsung and I phone.

Lock is perfect for what I need. I have a 11 month old child and just using my watch or fob to open the lock is very useful. I can even unlock the lock when I’m close to home so I can access my room. Set up was instant and lock has unlocked EVERY SINGLE TIME. I also like the how they keep track of every time it is used. Charging is fairly quick. Definitely recommend this lock for everyone. Thank you!!!!

I bought it to manage access to the farm. Hardware is very good. The app is not up to the product, to what the seller describe it can perform, amazingly inappropriate. Single use or admin use is quite straight forward but when you try to invite new users then it comes the problem. Failing to recognise registered users, very unfriendly procedure and also the manual and videos are not helping much. Based on this hardware I am convinced the producer could achieve great results and product with minor but crucial improvements.

Have been using a different brand bluetooth lock for some time and have had consistent problems with lock not opening after heavy rainfall (lock noted as weatherproof but evidently not as weatherproof as advertised). Decided to try the eGeeTouch IP45 3rd Generation Smart Padlock. Construction seems sturdy and secure. App/bluetooth functionality seems to work well so far and the addition of an NCF fob is a nice feature as well. Have not yet had lock jam and had to try to resort to NCF as a backup means of opening the lock but hope that, should the bluetooth functionality malfunction, the NCF will work. Rated 3 of 5 stars due to: 1. have only just started using the lock and have not yet had a long enough period to determine reliability over the long term. 2. app should enable shared access vis text/SMS, rather than having to go through email invite. 3. notifications of users opening lock should be sent through text/SMS to Primary User rather than emails, which often are not viewed as instantly as a text/SMS message. 4. audit trail of user access should be viewable without having to be within bluetooth range of lock. 5. rubber gaskets on shackle that prevent water from traveling down shackle into the lock body makes the diameter of the shackle/gasket too large to fit through some openings (i.e., the hole in the arm of a chain link gate where a lock is place to prevent the gate arm from lifting). I hope the eGeeTouch IP45 3rd Generation Smart Padlock performs better than the bluetooth locks i have been using in the past and, if so, will update my review and raise my star rating.

These locks are a great idea...but the reality is a NIGHTMARE! Do yourself a favor - RUN AWAY FROM EVEN CONSIDERING THIS PURCHASE! I just spent a week trying to get the four locks that I bought to actually function as they should. They're being used to secure soccer goals and storage areas for a soccer club, so they should be perfect - coaches can be given access which can end when seasons end, etc. In summary: * Quick start guide: Unintelligible - trying to figure out the wording is basically worthy of a Saturday Night Live segment, not a product setup. * Battery life: The "app" said 91% - the product wouldn't unlock, with the message displayed as "battery low." * App: One of the worst user experiences ever designed. Oh...and did I mention that if you want to have more than 5 users, it'll cost you $150 per year?? Premium cost - worst ever execution. * "Customer Support:" Fill out the online form, and they'll get back to you...IN 3 BUSINESS DAYS, AT THE EARLIEST!! Really? This is a product where flawless operability is CRITICAL - and when the product fails, you're going to take three days to get back to me? *"Waterproof:" There's a piece of rubber at the bottom covering the micro USB port. When the battery died (2 days after it was charged, and after 10 lock/unlock cycles), I tried to open the rubber...and it ripped off. So much for waterproof!!! Like I said, this is a FANTASTIC idea and I was super-excited to get these and put them to use. I am beyond disappointed that the product itself (the lock as well as the ridiculously expensive app) is so poorly designed and manufactured. So...time to complete the return form, and try to figure out another solution.