John Boos Chop-N-Slice Series Rectangular Wooden Maple Cutting Board 18”x12” – 1.25” Thick, 8-lb Reversible Butcher Block with Eased Corners & Edge-Grain – Made in The USA

Not worth the price, used twice and sent back for a refund as board started to splinter.

I purchased the Boos cutting board in January of 2023. I read on how to "take care" of the board based upon the company's suggestions. I left it out on a granite countertop, not just for usage but also to avoid warping. They also recommended to use their oils and creams which I bought and used. Sounds stupid, but I never put it in the dishwasher, soaked or left it in water. I basically cleaned it with a minimal amount of water, soap and a sponge. Here we are almost 2 years later and the board is warped and splitting at 1 of the seams. I called Boos customer service and lets say their is very little service. The woman I spoke to seemed like I was bothering her and she indicated the warranty is not valid and indicated all the things I probably did or didn't do to preserve the integrity of the board. HUH??? I explained in detail that I followed ALL of their directions even the oils. What's worse I made a comment that I guess I will just trash it and she laughed and repeated the warranty is not valid. I don't expect anything for free or refund but what I did expect is to take ownership of a product that is either not made well or it defective, especially it can't uphold a sponge. Side note, after I purchased this board I purchased a different board from another company (nothing fancy or expensive) and guess what... it's still in excellent condition!! Sadly I will not buy, recommend or purchase the Boos board again.

The parcel arrived well packed. I did not notice the cracked area until after washing it. Seems like the chopped board have been left in stock for some time. I will continue to use it and see when it will break into halve.

I ordered two of these blocks, a 18 X 12 and a 10 x 10. Each needed to be treated differently before the first use. I oiled both following the included instructions, and repeated the steps twice for good measure. My 18 x 12 board was good to go, water beaded off of it while cutting vegetables and it dried quickly after washing. My 10 x 10 board was a different story, it had a completely different colour and seemed to be absorbing moisture. I treated it four more times with oil and now it is also beading water and drying quickly. My guess is that the 10 x 10 spent more time in a warehouse and dried out during that time. I wonder if that is why so many people are having bad experiences with these boards? My advice is when in doubt apply another coat of oil, it doesn't take that long and will likely extend the life of the board.

This cutting board is definitely as advertised. It is made very well and is representative of all the great reviews that I read and the company's reputation. I would suggest this board to friends and family!