ICM-200LS 2.1 Quart Capacity Automatic Ice Cream Maker

When I received my machine there was a slight glitch. I contacted customer service at Whynter and they took care of it ASAP. So right there I gave them 5 stars. The machine is awesome. It runs great and makes good ice cream. There's really no mess involved. Its easy to keep clean and it doesn't make any messes. It's very easy to use and the recipes are easy to follow too. Ice cream quality was good. When it was done making the ice cream it tasted great. Then I put the extra in an ice cream container covering the top with plastic then the lid to freeze it and the next day it was still a nice flavor and texture. One thing they could work on would be the mixing component every once in awile it would stop mixing because the ice cream would be to hard for the paddle to turn. That's when I would stop the machine and call it done. It usually would happen with a small batch of ice cream in about 30 minutes or so. A good solid well built machine.

There are two things in life i love. Shopping and ICE CREAM. I am an ice cream snob. This ice cream maker is fantastic! Look no futher. I bought this for my wife for Christmas. We used the included recipie book and made pecan maple ice cream. it came out incredible. The cream was rich, tasty and smooth. I cant get over how easy it was. A touch of a few buttons and clean up was a breeze.

Bought this for a family Christmas gift and we'e been very happy with it so far. The kids love it so far. Works well, most recipes are done in less than an hour. It's vey simple to use and clean. It's also not as loud as some reviews were making it out to be; it's about as loud as the range fan above the stove. Compressor ice-cream makers are more expensive than the ones that need the bowl to be chilled overnight in the freezer but I think the convenience of being able to make ice cream whenever you want or make multiple batches in a row is worth it. So far so good and would buy this brand again.

I took a long time deciding whether or not to purchase the 2.1 Quart Winther Ice Cream Maker because I really weighed my options and wanted to be sure it was worth it. I’m so glad I finally took the plunge. This machine has exceeded my expectations. The ice cream comes out absolutely amazing. So far I’ve made cookies and cream, strawberry, vanilla with chocolate chips, and vanilla with peanut butter, and every batch has been creamy, flavorful, and delicious. I love that I can add my own mix-ins and customize each batch exactly how I want it. One thing I really appreciate is that I’m using real, simple ingredients. Because of that, the ice cream does start to melt fairly quickly once it’s in the bowl, but I’m completely okay with that. To me, that’s a good sign that there are no unnecessary additives or stabilizers, and the taste more than makes up for it. This ice cream maker is also just genuinely fun to use. I love being able to make my own ice cream, experiment with flavors, and come up with my own formulas. It’s become something I truly look forward to using, and I’m excited to keep creating new flavors in the future. If you’ve been on the fence like I was, I can confidently say this ice cream maker is worth it. I’m so happy I bought it and would absolutely recommend it to anyone who loves homemade ice cream made with real ingredients.

It's a decent ice cream maker. It's simple to use and care for. I've used it three times now and the results have been great. I like that it has a built in compressor so you don't have to add ice or keep any components in the freezer. My only complaint is that it's a little noisy while churning. I cannot speak to longevity as I've only had it for a month but from the outside it appears to be well built.

This is a fairly expensive appliance. You can make ice cream more cheaply than this. I have the kind that requires you to freeze the bowl. It sort of works. Usually. I have one that uses a semiconductor called a Peltier element to provide its own cooling. It's ok, and if you can't fit this one into your budget, that one is a whole lot better than the frozen bowl method. Then I got this one. There are other compressor models on Amazon that are cheaper. I honestly can't tell you anything about them. They may be every bit as good as this one; I simply don't know. What I can tell you about this one without reservation or hesitation is that, based on my experience, this ice cream maker is worth every. single. penny. This ice cream maker is amazing. It will make 2.1 quarts at a time although I'm experimenting with different recipes so I haven't gone for volume yet. I get a quart of ice cream in about 45 minutes and frozen yogurt in about 35 minutes. The machine can detect when the mixture is too thick to churn and then goes into a cooling-only mode. This feature is invaluable. From everything I've read, all of the ice cream makers produce a mixture that is in a "soft serve" state. You can certainly eat it at that point, but if you want it firmer than that you need your freezer to take it the rest of the way. This phase is critical to the texture and finish of the end product. The ice cream already has tiny little ice crystals in it, and if they stay tiny, it's great. You keep them tiny by dropping the temperature as quickly as possible; a slow drop allows them to grow. At best you would wind up with a grainy texture and at worst you end up with a block of flavored ice. That means you have to get the ice cream from the churning bucket into the coldest part of your freezer (at the bottom in the back) as quickly as you can. The Whynter's cool-only mode buys you time. Time to transfer the mixture from the churning bucket into its container - and for the love of Mike don't use cardboard! You still have to work fast, but at least what's in the bucket isn't warming to room temperature. Beyond that, this unit is very solidly made. It has real buttons as opposed to membrane, there's nothing flimsy on it - even the clear plastic cover is sturdy - and both the compressor and churning motor sound like they're working well within their design limits. I know that last may sound a little odd, but you know how some things that you buy have a whiny or hollow sound and you really wonder if it's going to last? This doesn't have that; it just _sounds_ well made. And on that topic I was a little surprised at how quiet it is. Since the churning blade is plastic (actually it's probably some sort of nylon affair but I don't know) I'd ordered an extra one of those. It arrived before the machine did, but once I had it in my hands I was fairly certain that the original would never need to be replaced; it's very sturdy as well. The frozen bowl method is a novel idea but is an iffy process at best. After it failed on me a couple of times, I was very frustrated. The semiconductor machine was a nice little stop-off, and I was familiar with the technology so I was willing to give it a go. It may be exactly what you're looking for, but it still just wasn't what I was looking for. I normally kind of stick to the middle of the road, but I was at the point that I was finished with the nonsense and wanted results. I looked at reviews, looked at the Whynter website, decided they know a thing or two about making things cold, and went for it. Again, I can't tell you about other brands, but I am highly impressed with this machine. In two weeks I've produced over two gallons of ice cream a quart at a time and this machine performed flawlessly each time. I'm not a cook, so while mixing some cream and sugar together is well within my wheelhouse, making a custard for a French style ice cream most definitely is NOT. Having confidence that my stress-laden concoction isn't going to be biffed at the end is quite valuable to me. That's why I can tell you that this device is worth it. Every. single. penny.

I am very please with the Whynter Ice Cream maker. The slower churn speed and strong compressor freeze the mix quickly while incorporating less air, resulting in a dense, rich, premium-quality ice cream. Some reviews mention an aluminum mixing bowl (which would be unacceptable to me), but my unit came with a stainless steel bowl as the product description specified when I made the purchase. Note: Although the title of the listing (and on the box) states "stainless steel", you should ensure within the text that the stainless steel bowl is included. Apparently, some "stainless steel" units ship with an aluminum bowl. The description of the unit I ordered specified "Removable Mixing Bowl ICM-SSBWL-200", which is the stainless steel bowl. However, I had an issue with a "tapping" noise coming from the unit, so I will focus now on Whynter product support. Before calling Whynter Support, I had made two batches of ice cream. Both batches were between 1 and 1.5 quarts. The unit was on a solid, stable, horizontal surface. The two batches were very simple, containing no additives like fruit, nuts, cookies, etc. The starting mixtures were both of milk-shake consistency and the machine ran for 40 minutes before completion. I was very happy with the function of the unit and quality of the ice cream. However, I became concerned about the tapping noise, which was quite pronounced as soon as the unit started running. (It sounded like tapping a ruler on a table.) It tapped at a rate of approximately 3 taps per second. When the mixture began to thicken, the volume of the tapping decreased somewhat, but never stopped. The noise did not seem to affect functionality. I did not know if this was a serious problem or not, so I called Whynter Support. My question to the phone agent was "is this normal?" and a nice lady responded that it did not sound normal and I should send an email to get a technical analysis. All in all, I sent 7 emails to Whynter Customer Support, communicating with Mariella. She responded to each on the same day, often within an hour or two. I asked many detailed questions and each was answered thoroughly. Each email sent by Mariella was very friendly, courteous, and articulate. All delays in our exchanges were on my part, as I gathered requested information (e.g., a short video recording the noise). Without any pushback or delay, a new replacement unit was sent and is now in my possession. The new unit works perfectly, without the tapping noise. I am quite happy (amazed, actually) with the customer support provided. Whynter provided the highest level of support that I can remember (and I've been around a long time). I highly recommend this unit and this company.

Easy to use and makes delicious ice cream! We bought it as our family gift and the kids made ice cream 3 times on Christmas Day! Highly recommend! It’s quiet and high quality. We've had the frozen bucket and hand-crank with ice and rock salt for years and it's always a chore to make ice cream. With the Whynter machine, we can decide now to make ice cream, add it to the machine, walk away, and have ice cream in an hour. By the way, it's the BEST homemade ice cream you'll ever make. Creamy and flavorful without the icy texture.