What makes the heat moist if heated in microwave?

You need to submerge it in a bowl of water in the microwave and heat it that way.

What is the warranty?

If you scroll down and look at description you can read specifics or get the following in order to find this out Manufacturer Contact Information 800-431-2830

On the package there is a p65 cancer & reproductive harm warning. what is this in regards to? i contacted the company directly and haven't heard back.

It is intended to help Californians make informed decisions about protecting themselves from chemicals that "could" cause cancer, birth defects, or other reproductive harm. ... This means that not every chemical on the list has been proven to the worldwide scientific community to actually cause cancer in people. I have been using the product for years and never had a problem!

My pack has some areas that still feel like there are little beads in there and other areas feel like gel. Whats this from?

These packs must best be stored in a container of water otherwise they dry out and go lumpy when you want to use heat water in a saucepan then immersed in hot water then return to container when finished

Point Relief Pak Neck Hot Pack 11 1311

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

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Rp1646958

Duties & taxes included

In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

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Description

🔥 Unlock deep, lasting relief — because your neck deserves the pro treatment!

SAFE TRAVEL READY - Latex-free, easy to store, and perfect for on-the-go pain relief.
TRUSTED BY HEALTH PROS - Recommended by physiotherapists, chiropractors, and athletic trainers alike.
DEEP TISSUE RELIEF FAST - Moist heat penetrates deeper and faster than dry heat for rapid recovery.
FLEXIBLE FIT FOR ANY ACHE - Conforms effortlessly to neck, shoulders, or any sore spot for targeted comfort.
30 MINUTES OF SOOTHING WARMTH - Enjoy long-lasting therapeutic heat with just one quick heat-up.

The Relief Pak Neck Hot Pack delivers up to 30 minutes of penetrating moist heat that rapidly soothes muscle stiffness, aches, and chronic pain. Designed for professional and home use, its pliable material conforms to any body part, providing targeted relief recommended by healthcare experts. Safe, latex-free, and easy to heat in under a minute, it’s the ultimate travel-friendly solution for fast, effective pain management.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Excellent communication throughout the order process. Product is perfect.

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Best international shipping I've ever tried. Worth every penny!

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Rp1646958

Duties & taxes included

In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Best Sellers Rank	#87,453 in Health & Household ( See Top 100 in Health & Household ) #421 in Heating Pads
Customer Reviews	4.2 out of 5 stars 768 Reviews

Point Relief Pak Neck Hot Pack, 11-1311

Description

Specifications

Common Questions