--- product_id: 7979850 title: "Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know" brand: "jeffrey gitomer" price: "Rp1148877" currency: IDR in_stock: true reviews_count: 5 url: https://www.desertcart.id/products/7979850-customer-satisfaction-is-worthless-customer-loyalty-is-priceless-how-to store_origin: ID region: Indonesia --- # Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know **Brand:** jeffrey gitomer **Price:** Rp1148877 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know by jeffrey gitomer - **How much does it cost?** Rp1148877 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.id](https://www.desertcart.id/products/7979850-customer-satisfaction-is-worthless-customer-loyalty-is-priceless-how-to) ## Best For - jeffrey gitomer enthusiasts ## Why This Product - Trusted jeffrey gitomer brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Full description not available ## Images ![Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know - Image 1](https://m.media-amazon.com/images/I/91wY5KzbosL.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ A lesson in total business transformation the old-fashioned way! *by J***. on May 1, 2025* This book is transformational. Although it may seem old-fashioned to be a human in customer service opportunities nowadays, this book forever sits on the shelves as a true testament to what can stand the test of time. Human to human, kindness, vulnerability, has always earned more money and created greater relationships than satisfaction. We read Jeffery’s book in our Café Mastermind, a mastermind group by Habitude Warrior, and in our book review discussions, we found incredible discussions and takeaways in his principles, including: the armor we wear versus vulnerability as a business strategy, from presentation to connection: the power of personal storytelling, customer loyalty versus satisfaction: where are you aiming?, Creating WOW moments, scarcity versus abundance thinking in business relationships, and the danger of hiding behind the podium. Those are just a few of the amazing takeaways and topics I learned and gained from this amazing book.As a reader and a fan, I highly recommend Jeffrey Gitomer’s book on Customer Loyalty —it’s priceless. No better principle to learn in the modern-day world than this one. Do yourself and your business a favor and make this an annual required read for every department and I believe you’ll find incredible results in your company and business.~ Jon Kovach Jr.Bestselling Author, Mastermind Leader, Accountability Coach ### ⭐⭐⭐⭐⭐ Well written and enjoyable to read. *by S***S on April 23, 2025* I read this book almost 20 years ago, and it is my basis for all my customer service techniques. Creating loyalty is the key. ### ⭐⭐⭐⭐ Loyalty is key....just tell the book to stop yelling at me! *by N***S on October 13, 2015* Warning....you will feel the sting of this book long after you've read it. It's like stuffing snow down your pants when you're all cozy warm. Do you know how many times I caught myself arguing with the pages? My last ten years have been in "customer service" and now I have to relearn and refocus because of Mr. Gitomer and his extremely loud presence. I felt like I was back in Catholic school and the nuns were prepping me for a yard stick beating if I didn't change. The only reason I didn't rate it 5 stars is because I'm stubborn and refuse to relinquish ALL control. I assure you, the book is well worth it, just be prepared to realize that you have no freaking clue what you're doing and you're gonna have to change. I digested the whole book in a weekend (amid copious amounts of tears) and if you buy this book, you'll do the same. ## Frequently Bought Together - Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know - The Magic of Thinking Big: The True Secret of Success - Third Circle Theory: Purpose Through Observation --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.id/products/7979850-customer-satisfaction-is-worthless-customer-loyalty-is-priceless-how-to](https://www.desertcart.id/products/7979850-customer-satisfaction-is-worthless-customer-loyalty-is-priceless-how-to) --- *Product available on Desertcart Indonesia* *Store origin: ID* *Last updated: 2026-05-13*