Sennheiser SDW 5016 (507016) Single-Sided Wireless DECT Headset for Desk Phone Softphone/PC& Mobile Phone Connection Dual Microphone Ultra Noise-Canceling, Black, 3 inches

Coming from a Sennheiser Officerunner headset I knew 2 things to expect 1. Great Sound and 2. Dependability. Not only was a blown away in both those categories. But the quality of the build of this thing is leaps and bounds above what I expected. The officerunner headset I had was great quality don't get me wrong but this. . . It screams Professionalism. a few things I didn't notice when I ordered was, the Buttons on the face of the face are actually Touch sensitive. There is no physical press and that is a huge upgrade from buttons on my officerunner. The base and buttons are extremely well built and pressing buttons on this thing just feels satisfying. Next thing is, When A call comes in it actually alerts me with a soft voice tone "You have an incoming call" in which ill answer or decline. This is also neat because when i tap the mute button on the base It lets me know "Mute on". Now the officerunner never alerted me when I got a call but when i did press the physical mute button it did tell me "Mute On" but it sounded very robotic and a little loud. This is much softer and alot more of a natrual voice. I know thats not a huge deal to people but to me it was a bump up in quality and I really like it. Things to keep in mind with this headset. 1. Quality is even better then I thought it would ever be. 2. Setup took 15 mins from unpacking the box to setting up on pc via the Sennheiser Headsetup Pro app. 3. Touch sensitive buttons on the base make it quick and easy to switch devices and mute mic. 4. Charging is quick! 5. Setting up bluetooth to cell phone is a breeze. At the time of me writing this there is only 4 reveiws (Including mine) but dont let that stop you. IF you are looking for the ulitmate office headset LOOK NO FURTHER. This has all you need and the quality of build on this headset is phenominal.

This is a great headset with great range and sound quality. There are a few setbacks that might be deal breakers for some. Pros: 1. Range is more than you will ever need. These will work through walls, floors, and whatever else the average person might encounter. I wore these and walked couple hundred feet to check the mail and didn't have a single skip on the connection. 2. Sound quality is great. The super wide band sounds amazingly clear. I had the Savi w745, which was great except for the sound quality. It was difficult to understand person on the other side and impossible when there are other difficulties involved. 3. Noise cancellation works really well. I had vacuum running in the other room and it didn't pick up any sound from it at all. 4. Functionality of the dock is great. You can merge the different connections together and has an indicator on the base if you're on mute. 5. Easy controls with confirmation on the headset itself. The volume up and down toggle has a single beep after each change. If you push in the volume toggle, it will say mute on/off. When it states mute on/off, it turns the volume of the incoming audio down. Because of this, it would be much better if they can speed up when it says mute on/off or just change it to double beep for on and triple beep for off so you don't miss anything that is said 6. Sleek looking dock that shows battery level and has rapid charging. The dock has magnetic so it will align and charge easily. Cons: 1. Bluetooth implementation is really bad. It is done through a usb dongle that your bluetooth device is connected to and then it passes that signal to the headset via DECT. The problem is that the bluetooth connection is always on and always passing the signal regardless of what the status of the headset is. As long as my phone was in the vicinity of the dock, it will connect to the dock. This is an issue because if you are using your phone with another bluetooth device/earbud, it will automatically change to the dock. This means you will all of a sudden lose audio but your phone still shows everything is working. The Savi would only pass the signal if the headset was off the dock. This should be a simple software/firmware update fix but it has not happen yet. 2. Update: Although I still don't think this as comfortable as headsets specifically designed for over the ear (hook), I found that but molding the ear hook to be very tight helps keep it in place much better. This does have the drawback of causing discomfort (from the tightness) after an hour or so of use. Also, you can change the silicone/rubber ear tip to one that directs the sound forward to the ear canal that I found to be a significant improvement. Not only can I lower the volume to half of what I was using with the stock tips, but it also gives a better seal and makes it easier to understand/hear what is being said. You do have to be careful with what aftermarket eartips you use though. Some might be too thick and prevent yoru headset from charging while docked. Over the ear hook isn't very secure. If you're not moving, it is okay but even turning the head will have the headset flop around. If you want a convertible/over the ear style, I would recommend to get something that was specifically built for that such as the Leitner LH280/LH380 or any of the Savi. Although I had sound quality issues with the Savi and Leitner was similar to Savi. 3. Battery life was only around 5-6 hours at the most for me, which is slightly short for some use cases. 4. Bluetooth USB Dongle always blinks blue LED every few seconds regardless of setting. It doesn't matter if any devices are connected or not, it always blinks the blue LED every few seconds. When it pairing mode, it blinks rapidly. It should only blink when it is pairing, since it already has a white LED on the front of the base that would show it is in use.

Sounded great. Very comfortable and lightweight when worn as a headset. Battery only lasted a few days. Headset wouldn't charge in the cradle. I returned it for a refund.

Just got mine today. Very easy to setup. Just plug in and use. Connected to my computer and cell phone. Sound quality on both ends are very good. The noise cancelling works well, I have a small desk fan blowing on my body and the other person couldn't hear it. I also recorded myself and didn't hear the fan. Very comfortable in the headset configuration. Tried doing the neck config but I don't like the holder pushing on my temple and behind the ear. Quality is really good all around, I feel like I got my monies worth.

Had several Sennheiser Office Runner's and loved them. This is not ready for production. Handset randomly automatically answers calls when you are wearing it....(don't forget to take it off before heading to the bathroom!). Switching between bluetooth, USB and desk phone are cumbersome at best, and I have yet figured out how not to disconnect people when trying to switch between devices. I frequently get complaints that I cannot be heard. If the microphone volume is turned up, there is a terrible echo. Frequently, even with the side tone set to 0, I will get sometime of echo/feedback from the headset, even if not connected to any source. When on a zoom, if the phone rings, you cannot answer it. Pressing the headset button disconnects the zoom in progress and closes zoom. There are all sorts of issues with background beeps (knock-knock sounds) from the bluetooth when calls ring in from the desk phone and the mobile device rings. You cannot stop them. Ever. Can be a total distraction. Again, trying to switch between deskphone and mobile someone is getting disconnected. Switching from phone to computer is problematic. Often after being on a Zoom session, the headset lifter stops working. The base has to be unplugged from the USB and Power. For the time being I have removed the bluetooth dongle and some of the issue are better, but this is NOT ready for production. I have had many calls with tech support. They are willing to help but unable to solve any of the issue. *** UPDATE *** After almost 7 months of weekly calls and emails that started when the unit was purchased, to attempt a resolution, they are requesting I ship the unit overseas for them to examine the unit and consider it for a replacement. The ONLY reason it was not returned immediately, is I thought they could resolve the problems. ***UPDATE*** Headset replaced. DO NOT BUY. Last update created Bluetooth interference that took days to figure out. Keyboard and mice in the office stopped responding. After the headset was disconnected, everything returned to normal. Also, when USB audio is used, it NEVER releases. Base must be disconnected to switch to telephone mode. Horrible software. Poorly designed. Terrible Product.

I've been looking for a product like this that can handle my cell phone, my business phone lines and computer dictation software and one device. Far superior to any of the Plantronics models that I've been using in the past and less expensive. Switches easily between computer dictation answering the phone and working with the cell phone seamlessly and one device where I previously had three. Eliminated desktop clutter of a Bluetooth cell phone device, a Plantronics headset, and a USB microphone for dictation. Looking forward to replacing all of my existing headsets with this unit.

Bottom line is this is a wonderful headset and DTEC setup for a home office or even in a cubical setup in the office. Having the mobility to talk and tend to children on late calls or for whatever the reason is fantastic. The down side, I am on my third one. The battery in the SDW 120 HS is very very difficult to find a replacement for. The first two lasted a year before I had to replace the whole thing. Why you might ask? Because the cost of finding just the headset is about half of the entire thing. The shipping times are always very long as well. I would recommend buying the headset and the second it arrives head over to CDW (the only place I found that sells that batteries) to order a 4 pack of batteries and this will last you a long time. No complaints outside of the battery.

I purchased this to replace a Jabra DECT headset. The Jabra was still working but the battery would die after about an hour so back to back calls were impossible. The installation of the Sennheiser was fast. Clarity of inbound and outbound speech was perfect. I was able to take calls in the back yard without losing range. It's not comparable to DECT but I really didn't need to go down the street and still take the call. Just my backyard was good enough. Another great plus is that Skype enterprise works perfectly with this headset. It's been 4 months and I have only praise for this headset.

Le son , à la composition d'un numéro est très bas. Le maximum du volume est pas très fort. par contre, on vous entend très bien. C'est une question d'habitude. Il est léger à porter et très confortable. Le support pour l'appareil et d'une très belle qualité et très pratique. Il s'adapte au Iphone et Android , etc très facilement. Je le recommande fortement. Il est parfait pour le télé-travail.

Mal producto, se corta la comunicación, se baja el volumen, no corresponde al costo. No es recomendable.

Idéal quand vous voulez utiliser la téléphonie ip et une ligne ordinaire pour faire vos appels