No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

Product ID: 71100782

Details

Brand
iDrawHome
Color
A3 Working
Item Weight
5.4 Pounds
Material
Aluminum Steel
Product Dimensions
13.78"D x x

📐A3 13.78x13.78 inch XY working area

🤖Handwriting & drawing robot kit

⚙️Almost assembled, easy final setup

Rp15712615

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Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

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Description

✍️ Elevate your creativity with the smart pen plotter that’s almost ready to roll!

DIY ASSEMBLY EXPERIENCE - Engage your inner maker with a simple, guided assembly that’s almost ready out of the box.
LEAD FREE CONTROL BOARD - Eco-conscious design with improved power signals for stable, efficient performance.
VERSATILE CREATIVE TOOL - Perfect for creators, educators, and automation enthusiasts seeking hands-on innovation.
PRECISION A 3 XY PLOTTING - Draw and write with millimeter accuracy across a generous A3 workspace.
LIFETIME SOFTWARE SUPPORT - Stay future-proof with continuous updates ensuring smooth, reliable operation.

The iDraw1.0-16T A3 Pen Plotter is a compact, nearly pre-assembled handwriting and drawing robot designed for precision plotting on A3-sized paper. Ideal for DIY enthusiasts, educators, and creators, it features a lead-free control board with enhanced power stability and offers lifetime software support. Note: This is a plotter, not a printer, requiring single-stroke vector input and basic assembly.

Specifications

Best Sellers Rank	#652,890 in Office Products ( See Top 100 in Office Products ) #27 in Computer Printer Developers #100 in Wide Format & Plotter Printers
Brand	iDrawHome
Color	A3 Working Area
Compatible Devices	Laptop, Personal Computer
Customer Reviews	3.6 out of 5 stars 23 Reviews
Item Weight	5.4 Pounds
Material	Aluminum , Stainless Steel
Product Dimensions	13.78"D x 13.78"W x 6.69"H

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

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Rp15712615

Duties & taxes included

In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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5 days ago

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