Alienware Tri-Mode Wireless Gaming Headset AW725H - Wired/Wireless, Bluetooth 5.3, Audio Output - 20 Hz, Mini-Phone (3.5mm), Battery Talk Time Up to 55 Hrs (Bluetooth), Dark Side of The Moon

Purchased December 19th, opened for Christmas, worked wonderful! As a glasses wearer these were super comfortable. Surprisingly on February 11, for no known reason, they stopped connecting. I troubleshooted on Dells website, updated both dongle and headset successfully, still didn’t work. Troubleshooted the reason for the colors (real flashing) and confirmed the issue- continuously trying to pair. But it’s connected. But searching. I’m outside my return dates. And now I’m stuck with an expensive paper weight or headband. It doesn’t work. Don’t lose your money.

I’m extremely impressed with these headphones. I have and have had most of the high end brands of headphone for one thing or another, (Beats, Astro, other Logitech G series, Turtle Beach, etc.) and while some of them had great connection reliability, but maybe lacked a bit in sound. Or perhaps the sound was amazing but the connection was susceptible to interference, and I settled for Logitech G Series Astro A50’s. They were good, but are susceptible to radio interference, and the sound is only OK +. When I plugged these Alienware Trimode headphones in, they were both installed with recent enough drivers. The Alienware Commamd Center (which I had installed as I am running an Alienware Aurora R16 gaming rig, plus an Alienware monitor and wireless keyboard. The Alienware Command Center found and installed the latest firmware for the headset, as it had with the monitor and keyboard when I installed them. The sound is amazing (these corrected an issue I was having where I couldn’t hear anyone talk in game. The sound is also superior to the A50s on every way the highs are higher and pincher and the lows hit lower than any headphone I’ve ever heard. These are a seal at $129.99 in the white, but a true value either way. I can’t recepkment them any more highly.

Lot of negative reviews about this headset. 1st off the ones I watched on youtube, None of the de boxers bother updating firm ware or activating Dolby Atmos before the music test... I did both before I even listened through them, as suggested by the install/user instructions giving in box and have no idea what they are talking about when they say "bad sound quality" I even listen to Breathe by Pink Floyd. the surround was great. Was not over powered by bass as other reviews state. The only two down falls I'm not to thrilled with is the command center, why do i need another game launcher? alien ware needs to drop that and make the command center like MSI companion focus on product feature only. in addition the location of the usb charge cable is a a bad location. Other than that, great head set. Don't listen to youtubers that can't even update firmware and follow directions on installation

Love it!

1. USB cable is missing . 2. Definitely looks like used one. 3. Not worth the money . Hi-res not the worth . Sony is better.