X2U-black

Very bad

Stopped working after 5 months of non-intensive use

This is an updated review based on customer support. When I posted my first review with issues I was having I was directly contacted to find a way to resolve my concerns, for which I am adding a positive review, as I think just seeing amazing customer support makes me feel more confident in the product. Original review In general it has good features. Things I like: - being able to track activities - the screen is well designed - seems sturdy - GPS seems to be accurate, although sometimes takes longer to start. - cool features for blood pressure, blood oxygen, stress, etc. - responsive customer service Things that need to be adjusted: - the fact that band cannot be changed is a complaint - band does not feel comfortable and would be good to have an option. It is easy to remove so having different types of bands or allowing for customizing would be great. - cannot add activity that you did not start manually (supposed to do that automatically /recognize different activities but does not do it consistently). - the app is very limited and design is poor - too much info in some areas and too little available info in others. Would be great to be able to remove some of the things not being used or not wanted. - not accurate in tracking sleep (saying I'm asleep when I'm awake) - not consistent in Tracking heart rate during excersises. - the alarm or other sounds cannot be fully silenced and the vibration even on high is not great. - the messages/emails from phone do not sync consistently and there is no way to respond or use quick responses. Overall good quality watch and complaints listed are not significantly interfering with its functioning.

Had a problem with the touch aspect of the watch and top half stopped working, contacted support at kospet and got immediate help, showed the the problem and got an email that they had sent me a new one. the correspondence with them was spectacular and often I felt it was real time like chat. Will be buying more of their watches. Love the watch and much thanks to Celine at Kospet support, she is wonderful to work with!!! ***UPDATE: customer support was stellar and verified the watch was faulty and gave me details on the order of a new one that they put in on 23OCT2025 however I still do not have any confirmation of the order and cannot find anything, No Idea when it is going to be shipped or how long it will take to get to me***

2nd Update: still working after two months. So far so good. The only difference from the first watch is I haven’t showered with this one. Could be coincidentally. UPDATE: The supplier sent me a new watch. So far so good after almost three weeks. I will Provide another update…. Died in one week…it literally went dark screen on me. Would not turn on at all. Crazy because it was fine the night before. However, others have said the same thing. Very unfortunate!!!

Awesome for the price! My first fitness/ smartwatch. I'm VERY happy with this product! Not one issue in over 6 months of owning! Battery life is amazing!

I would give this 4.5 stars if I could. My only complaint is that the charging cable is very short and the after market cord doesn't seem to work all that well. That having been said This watch is unusual looking in an eye catching cool sort of way. It is a nice addition to my budding watch collection. I'm adding a photo and two comments. First, as you can see from the photo this watch band is in a fixed position. If you have big wrists this will be a problem for you. Secondly, I have not charged this watch in 2 days and I still have an 83% charge. Love it.