How to Negotiate Like a Pro: 41 Rules for Resolving Disputes

Description

For over twenty-five years, author Mary Greenwood has worked in careers that required expert negotiation. After becoming a professional union negotiator, she began to notice a specific set of rules people use to settle disputes. Greenwood compiles many of these rules in How to Negotiate Like a Pro: 41 Rules for Resolving Disputes , an easy-to-understand guide to negotiating any type of situation. Among these rules you will find the following: Focus on the goal and resist being distracted by emotions Request ground rules Avoid negotiating against yourself Do your research Know when to walk away Greenwood lists each rule and subsequently offers a concise explanation on how and when to use it in your negotiations. She explains the emotional frame of mind you need for negotiations and reveals the preparations, strategies, and tactics required to close the deal. Telephone and on-line negotiations are also discussed. Whether you re involved in a professional dispute with another business associate, your boss, or even an online seller, How to Negotiate Like a Pro will put you ahead of the game! Review: Great for managers starting out or just review - Fast read on conflict negotiation matters. Great for managers starting out or just review. It's a fast read. Seller shipped fast. You won't be disappointed. Review: Good primer - Filled with common sense tips on negotiating. If you negotiate for a living you probably wold want to continue your readings.