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Customer Services
Copyright © 2025 Desertcart Holdings Limited
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Dear Customers:We are FIVE UP TEES We are a family owned and operated print shop in California, and we use professional equipment to print directly on the garments, we also use high quality shirt brands to provide a high quality product that will last a long time. T-Shirt & Garment CareA few tips to take care of the t-shirts that we print using direct to garment print methods. Follow the tips and your shirt will last a long time with the same bright looking design.Washing: All cotton reacts to heat so wash with cold water to avoid possible shrinkage.  Ironing: If ironing is necessary, iron inside-out on the lowest settingDrying: Tumble dry low or hang-dryNo-Nos: Avoid using bleach and do not dry clean.*Any press marks or color difference on the garment will disappear after the first wash.Customer Satisfaction & FeedbackFeedback is very important to us as it directly impacts our business reputation and sales, we take customer satisfaction very seriously, and we are always willing to do our best to address any issue or problem you have with your order.   If everything is fine with your order we thank you in advance for your positive feedback    If for any reason you are not completely satisfied, please do not leave us negative feedback, please let us know your issue. We promise we will do everything in our power to make it right for you. Thank you
P**E
Terrible
I received the product today. I ordered it for a Father’s Day gift. I am very disappointed. You can clearly see the edges of a square. It literally looks like something was ironed on to the shirt. It looks terrible. I will not be giving it as a gift.
S**E
Better then past reviews
Saw all the reviews & took my chances. Turns out the shirt was just as shown. Very pleased. Great threading and quality big cotten fabrics as predicted.I got a M men's and it looks like it will fit him snug, just as I hoped, to give a better illusion of the chest plate.
P**T
Fits Tight and Zero Customer Service
The shirt arrives with a letter asking you not to give them a bad review but to contact their customer service to fix any issues the buyer may have. I received my shirt over a week ago and contacted them three times to no avail. The letter should have been a clue to why they have good reviews. The shirt is short than a normal large t-shirt and fits like a medium. They had over a week to reply to my three inquiries but have yet to reply. I am disappointed by the fit and the lack of service. Also, I am disappointed that the purchaser has to pay $3.50 to USPS for the return. Overall, I am unimpressed with the terrible customer service, having to pay for the return, and the fit.
E**N
Disappointed
I ordered this for my husband for his 40th birthday. Being a huge Iron Man fan I thought this would be a big surprise. It was a hit until we noticed there were a bunch of marks between the picture and the collar. The shirt came with a paper that said after washing it any marks that are on it shiuld go away but that was NOT the case. I have tried twice to contact the seller but have not heard anything back. I'm very disappointed.
A**N
Truth is... I am Ironman
Good strong T. Looks good and makes you feel smarter and richer. Awesome and subtle shirt... love it
V**Z
Alright
I ordered this shirt to replace the ones I’ve bought at hottopic that are no longer sold. This one is alright. The arc reactor is very small, unlike the hottopic one. But 🤷🏻♀️
D**Y
Fits well
My husband is a big Iron Man fan and I got this for him as a birthday present. He’s a pretty big guy but it fit him great and he absolutely loves it!
A**A
great everyday t shirt
I bought this for my fiancé who is tall and a bit lanky. So it's a bit loose in the chest but the length fit well. Not a big deal for just a t shirt and it looks good on him.
Trustpilot
2 weeks ago
1 day ago