I bought this in April and my dog destroyed the zipper and now I can’t use it - is this covered under warranty?

My dog chewed top roof zipper but not the door zipper. I got a plastic crate tray that fits the crate. Turned crate upside down and placed tray over chewed roof zipper. Works fine. Where there’s a will, there’s a way.

My Pit bull mix is about 55lbs. What size should I get?

I got Two of the 42” and they’re HUGE. I have 2 to Belgian Malinois. 65 pounds. They have plenty of room. You could maybe get by with the next size down?

Where are the carry handles? How do you move this from vehicle to hotel room

Sorry, there are no handles. You would need to take it into the hotel room and then set it up (or carry it in) and bring your dog in separately.

does any one have the 42" large, would it fit a german shepherd?

My German Shepherd Golden Retriever mix fits fine in the 36 in. I think your German Shepherd will be great in the 42 in.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Amazon Basics Portable Folding Soft Dog Crate for Cat, Dog, Rabbit, Double Door with Mesh Ventilation, Collapsible, Easy to Set Up, Large 36" x 24" x 24", Tan

Amazon Basics Portable Folding Soft Dog Crate for Cat, Dog, Rabbit, Double Door with Mesh Ventilation, Collapsible, Easy to Set Up, Large 36" x 24" x 24", Tan

Product ID: 59002375

Details

Brand
Amazon Basics
Color
Tan
Material
Polyester
Product Dimensions
35.83"L x x
Special Feature
Collapsible

👜Folds flat for ultimate portability

📏36" x 24" x 24" spacious size

🛠️Tool-free setup in seconds

Rp12510131

Duties & taxes included

In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

Secure transaction

Description

🐾 Travel smart, travel stylish — your pet’s new favorite getaway den!

DUAL ACCESS DOORS - Top and front entry points for quick, stress-free loading and unloading.
COMPACT CONVENIENT - Includes fastening straps and carrying case for tidy storage and easy transport.
TRAVEL READY COMFORT - Soft-sided, breathable mesh ventilation keeps pets cozy and calm on the go.
DURABLE LIGHTWEIGHT - Sturdy polyester frame supports up to 70 lbs without weighing you down.
EFFORTLESS SETUP STORAGE - No tools needed—unfold and fold flat in seconds for seamless transitions.

The Amazon Basics Portable Folding Soft Dog Crate offers a spacious 36" x 24" x 24" design with dual mesh-ventilated doors, perfect for large dogs up to 70 lbs. Its lightweight polyester frame sets up tool-free in seconds and folds flat for compact storage, making it the ideal travel companion for pet owners seeking convenience and comfort on the move.

Specifications

ASIN	B0722KW6YJ
Additional Features	Collapsible, Lightweight
Best Sellers Rank	#1,139 in Our Brands ( See Top 100 in Our Brands ) #16 in Dog Crates
Brand	Amazon Basics
Brand Name	Amazon Basics
Closure Type	Zipper
Color	Tan
Compatible with Vehicle Type	Car
Customer Reviews	4.3 out of 5 stars 19,162 Reviews
Dog Breed Size	Large
Global Trade Identification Number	00816831016093
Item Dimensions L x W x H	35.83"L x 24.02"W x 24.02"H
Item Weight	7.89 Pounds
Manufacturer	Amazon
Manufacturer Part Number	12002-36-APL
Material	Polyester
Material Type	Polyester
Maximum Weight Recommendation	70 Pounds
Model Number	12002-36-APL
Product Dimensions	35.83"L x 24.02"W x 24.02"H
Product Style	L - 36"
Recommended Uses For Product	Traveling
Size	L 36" x 24" x 24"
Special Feature	Collapsible, Lightweight
Target Audience	Dog
Target Species	Cat, Dog, Rabbit
UPC	816831016093
Unit Count	1 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Rp12510131

Duties & taxes included

In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

View all Trustpilot reviews