Question 1

How do you adjust the trackpad orientation for scrolling?

Accepted Answer

Thank you for your question.
The pose of the touchpad is something we have set.
A mode that meets normal needs.
You can refer to the manual to use different touch gestures.
If you feel that your keyboard touchpad has problems using.
Please contact our official after-sales team promptly: greenlawsupport@163.com
Thank you for your support and understanding, and wish you a happy life.

Question 2

Can you help with the track pad please? I cant get it to work and I want to try this before returning it.

Accepted Answer

Thank you for your question.
Keyboard touchpad function that can be turned on or off depending on your needs.
Please keep the keyboard and iPad connected first.
Press FN+spacebar at the same time and the keyboard touchpad will open.
Turning off the touchpad also requires you to press FN+spacebar.
If you need any help, please contact our office team directly: greenlawsupport@163.com
Feel free to contact us anytime.

Question 3

How to pair the keyboard?

Accepted Answer

Thanks for your question.
1. Press and hold Fn+Q(BT1)/W(BT2) for three seconds, the keyboard will enter matching mode and the indicator light will flash
2. Connect the two devices respectively, the indicator light will be off after the connection is successful
3. If you want to switch connected devices, you don't need to long press the key combination, just click the key combination Fn+Q/W to switch
Note:
1. Please keep the device's Bluetooth turned on. Turning off the device's Bluetooth will cause the keyboard to fail to match.
2. The distance between the device and the keyboard should not exceed 10M as much as possible
3. If the device has a connection error, you can delete the connection record from the device and re-match it with the keyboard.
If you still have any problems that cannot be solved, you can contact our official group: " greenlawsupport@163.com "
Hope this helps you.

Question 4

What is the warranty on this product?

Accepted Answer

Thank you for your question.
Our keyboards automatically come with a one-year after-sales warranty once you purchase them.
The back office will register the warranty time for you by itself.
You do not need to check the after-sales time yourself.
If there are still any questions, please contact our official after-sales team promptly: greenlawsupport@163.com
Thank you for your support and understanding, and have a great life!

ASIN	B0B6R83SQR
Additional Features	Backlit, Trackpad
Antenna Location	Business, Education, Everyday Use, Multimedia, Personal, Student
Best Sellers Rank	#147 in Tablet Keyboard Cases
Brand	GreenLaw
Built-In Media	Keyboard, Phone Stand, Protective Case, USB Cable, User Manual
Button Quantity	79
Color	Black
Compatible Devices	for iPad 5th generation, for iPad 6th generation, for iPad Air 2, for iPad Pro 9.7
Compatible Operating System Family	iPadOS
Compatible Tablet Computer Models	Apple iPad (5th generation), Apple iPad (6th generation), Apple iPad (9th generation), Apple iPad Air (2nd generation), Apple iPad Pro 9.7-inch
Connectivity Technology	Bluetooth, USB-C
Customer Reviews	4.3 out of 5 stars 1,395 Reviews
Enclosure Material	Acrylonitrile Butadiene Styrene
Generation	6
Hand Orientation	Ambidextrous
Item Dimensions L x W x H	8.66"L x 7.09"W x 0.79"H
Item Weight	740 Grams
Keyboard Backlighting Color Support	Single Color
Keyboard Description	Keyboard Case for iPad 9.7 inch
Keyboard Layout	QWERTY
Language	English
Manufacturer	GreenLaw
Minimum Required Operating System Version	iOS 13
Model Number	G133-BK
Number of Keys	78
Number of Sections	1
Power Source	Battery Powered
Recommended Uses For Product	Business, Education, Everyday Use, Multimedia, Personal, Student
Series Number	133
Special Feature	Backlit, Trackpad
Style Name	Contemporary
Theme	Office
Unit Count	1.0 Count
Warranty Description	1 Year Warranty

GreenLaw Keyboard Case for iPad 9.7 inch, iPad 6th (2018)/iPad 5th Gen (2017), iPad Air 2nd Gen (2014), 7 Color Backlit, 2 BT Devices, Touchpad Keyboard Pro 9.7, Black

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