Question 1

Can you purchase a replacemnt backround?

Accepted Answer

I’ve been shoppping for a light box for some time and I wanted to buy one that came with several different colors. It seems that I can’t find one that I want that has everything I want so I focused on just get the most of what I needed, size, lights, ease of set up and decided I could purchase additional backgrounds separately. There are lots to chose from all ranging in different sizes, colors, designs and patterns. I searched Amazon for light box back ground and light box back drop and photography back ground and back drop. All returning a multitude of different results. The best back grounds will be PVC or a plastic material since they are easy to keep clean and won’t bend or tear like poster board of paper and are specifically made for such purpose.  You may have to buy a bigger than you need piece and cut it down to fit your light box and remember it will be width x double the height or for this particular light box you need 30+25= 55” length  because the box is not a square. Buying and installing a tiny bit of two-way Velcro strips/dots will solve any probs with making the PVC back ground stay in place. Good luck!

Question 2

i just got this and I'm getting bad shadows, is that normal?

Accepted Answer

you most likely just need to get the correct exposure, as they show in the videos and referenced in the user manual (they also have a YouTube channel with great videos...Amazon imaging). the bright white background will force any camera/phone using auto-exposure to under expose. use the +/- settings if using a camera on auto mode, or start with the manual settings they provide in the videos/user manual. or if using a phone, use the exposure slider now found on most phone apps or a manual app or the seller app they reference, which automatically adjusts exposure and can turn the background pure white if needed. the lighting in this particular unit is actually setup like a studio setup. they reference a 2 to 1 directional light ratio in order to give your product better contrast (thus the light in front and on left that people don't seem to understand). the bright white interior, plus front reflective fabric, plus front lighting being twice as bright as left/front lighting (2 to 1 ratio), plus correct exposure should result in a nice bright background leaving mostly just the product shadow on the surface. if you're shooting white products you will need some editing after shooting beings it's the same color as the background. they have videos for that too.

Question 3

where can i find a replacement power supply cord?

Accepted Answer

Get this one:  UpBright 12V 4.16A AC/DC Adapter. You can find it on Amazon.

Question 4

Can different backdrops be added?

Accepted Answer

You can clip different type of backdrops of your choice (color/material/theme). It doesn't come with additional ones but the permanent one that's built in

ASIN	B01GIL6EU4
Audio Recording	No
Best Sellers Rank	#5,524 in Our Brands ( See Top 100 in Our Brands ) #42 in Photo Background Shooting Tents
Brand	Amazon Basics
Built-In Media	User Manual
Color	Black
Compatible Devices	Smartphones, Cameras
Customer Reviews	4.5 out of 5 stars 4,100 Reviews
Exposure Control Type	Automatic
File Format	JPG, PNG, RAW
Flash Modes Description	Constant illumination and adjustable color temperature
Global Trade Identification Number	00192233024592
Hardware Interface	Unknown
Has Self-Timer	No
Item Dimensions L x W x H	25"L x 25"W x 30"H
Item Weight	13 Pounds
Manufacturer	Amazon
Manufacturer Part Number	53-005312
Media Type	ProductImage
Model Number	EP53-010723
Product Dimensions	25"L x 25"W x 30"H
Screen Size	63.5 Centimeters
UPC	192233024592 841710147063
Water Resistance Level	Not Water Resistant

Amazon Basics Portable Foldable Photo Studio Box with LED Lights for Product Photography, 25 x 30 x 25 Inches, White Backdrop, Black

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