Question 1

If I have 2 routers in my house (bc one area was having patchy service; will I need 2 of these circle hone plus? will I be charged 2 subscription fees

Accepted Answer

Hi there, thank you for asking! Ultimately, it depends on how your network is set up. If it's set up correctly, you would only need one Circle unit and one subscription. To answer your question in detail, I recommend visiting our support site - support.meetcircle.com. We have a helpful article to answer this exact question. Please search for the article named "Can One Circle Manage Multiple Routers?". If you have additional questions or concerns, feel free to email us at help@meetcircle.com - thank you!

Question 2

Can I see every app that was already downloaded on my kids ipod ?

Accepted Answer

Hi there, thank you for your question! While Circle does not have the ability to view which apps are or had previously been installed on a kid device, Circle is able to pick up on the usage when an internet-based app is used on the kid device.

Alternatively, you are able to check your previously purchased/installed apps through your iPhone. Be sure to be signed into the correct Apple ID. Directions from Apple can be found here, under the "How to redownload apps on iPhone, iPad, or iPod touch" section: https://support.apple.com/en-us/HT211841

Question 3

Will this allow me to set a bedtime rule like, "block internet access after 10 pm for all devices except {device1}, {device2}, etc." ?

Accepted Answer

Yes, you can set up different profiles in the Circle Parental Controls app with specific devices assigned to each profile. You can create a Bed Time for each profile that those devices will follow. If you want to manage a set of devices without applying that Bed Time rule, you'll need to have them in a separate profile. If you want to ensure a device is not managed at all, you can assign it to the Unmanage list.

Question 4

Does this work with Roku TV devices?

Accepted Answer

Hi there, thanks for asking! Yes, Circle can manage Roku Streaming devices. For more information on what devices Circle can manage, please feel free to visit our support page here: https://support.meetcircle.com/hc/en-us/articles/360028662751-What-Kinds-of-Devices-can-Circle-manage-A-lot-

ASIN	B08MX5RJJP
Antenna Location	Home
Antenna Type	Internal
Brand	Circle
Built-In Media	Circle Home Plus device, Circle App
Compatible Devices	Wi-Fi enabled devices, including Smartphones, Tablets, Personal Computers, Smart Televisions, Gaming Consoles, Chromebooks, Kindle Fire tablets, and other Internet-connected devices such as security cameras smart thermostats.
Connectivity Protocol	Wi-Fi
Connectivity Technology	Wi-Fi
Control Method	App
Controller Type	Android
Coverage	All Devices on Home Network
Customer Reviews	3.6 3.6 out of 5 stars (77)
Data Transfer Rate	1000 Megabits Per Second
Frequency	5 GHz
Frequency Band Class	Dual-Band
Has Internet Connectivity	Yes
Is Modem Compatible	Yes
Manufacturer	Circle Media Labs
Maximum Upstream Data Transfer Rate	1000 Megabits Per Second
Model Name	CIR5001
Model Number	CIR5001
Number of Items	1
Number of Ports	1
Operating System	IOS, Android
Other Special Features of the Product	WPS
Router Network Type	wireless
Security Protocol	WPS
UPC	856696007140
Wireless Compability	802.11ac

Circle Parental Controls 3 Month Subscription - Internet & Mobile Devices - Works on WiFi, Android & iOS Devices - Control Apps, Set Screen Time Limits, Block & Filter Content

Details

Details

Description

Specifications

Common Questions