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Desert Online General Trading LLC

Dubai, United Arab Emirates

CYHTWSDJ

Q: How do I fix the strap?it came packaged wierd and the strap is bent and has dents

The strap was bent on my bag also but it will straighten out. Put something like a can of coke in the bag (just anything a little heavy), and hang the bag by the strap. After a day or so, the strap will straighten right out.

Q: I want to return this bag, but it will not give me the option to return it. How can I go about returning it?

IF YOU HAVE AMAZON PRIME, GO TO THE NEAREST DROP OFF PLACE/UPS AND THEN YOU LOG INTO YOUR ACCOUNT ON YOUR SMART PHONE.THE CLERK THEN SCANS THE ITEM'S INFORMATION AND PRINT OUT A RETURN SHIPPING LABEL FOR A FEW DOLLARS. THEN THE PACKAGE. IS RETURNED BACK TO AMAZON

Q: what is the strap length?

THE STRAP LENGTH IS 8 IN, AND IS JUST LONG ENOUGH TO CARRY OVER YOUR SHOULDER AND IT SITS ABOVE THE WAIST ON MYSELF AT 5 FT 5 IN, 128 LBS-[ I WEAR SM-MED LADYS PANTS WITH SLENDER WAIST] -JUST TO GIVE YOU AN IDEA HOW THE PURSE CARRIES ON AN AVERAGE SIZE WOMAN. PURSE IS PERFECT FOR A YOUNG GIRL/TEENAGER OR YOUNG WOMAN.

Product ID: 352377480

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CYHTWSDJ

Have a Question? See What Others Asked

How do I fix the strap?it came packaged wierd and the strap is bent and has dents

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I want to return this bag, but it will not give me the option to return it. How can I go about returning it?

what is the strap length?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews