Charleston Black Mailbox System (Standard)

We absolutely love our new mailbox! Mailbox seems alittle flimsy but overall a great valve for the money. Also very easy to follow instructions for installation.

I love this mailbox. It is very high-quality very sturdy and is beautiful. I have the best looking mailbox on my street. Are sure if you have the extra money go ahead and buy this mailbox. You’ll be glad you did.

Mailbox was shipped very quickly. Fairly simple to put together, but more clear instructions with identification of hardware and tips on how to install the mailbox into the ground would've been appreciated. The mounting plate's pre-drilled holes did not align with the holes in the bottom of the mailbox and so I had to drill my own holes. I also wasn't too pleased that the only thing holding on the finial was a 1/4" set screw, but that's what it called for. Thankfully, I'm a fairly handy guy and so I was able to figure this all out and had the tools needed to dig the hole, install, etc. But If you're not handy, be prepared to struggle a little. LOVE the mailbox itself though! It's beautiful and way better than our last. TIP - use Sika Fence Post Fix instead of concrete when installing your mailbox - it worked very well, was way less messy, and cured VERY quickly.

My husband installed our mailbox. We went to Home Depot and got quick-crete. If you don't have a post digger, a simple shovel will do. The whole process was fairly easy to install with the exception of the final piece, the ornament. It's supposed to be held in place with the screw but that screw DID NOT FIT or was made for it. Our way of making this work was to turn the ornament around and use the screw to tighten it in place. Also the box does not close all the way unless you give it a good slam. Can potentially be fixed by loosening the clamp up or something.

For the price I was expecting this to be one piece except the mailbox itself. I was not expecting to have to put the base covering on or attach the mount for the mailbox to sit on. Additionally, the hole for the mount the mailbox sits in did not line up. After "modifying" a hole I made it work. Once installed looks good but not impressed at all. I still need to get some chalking to fill in the gap at the top of the "base decorative piece" so water doesn't flow down the pole and build up to rust out the pole. Would not recommend. If not for the headache to return and needing a mailbox (been without over a week) I would not keep it. Hopefully it surprises me and lasts.🙏

The package with the actual mailbox was open (used). The construction is good but unless your mailbox is in concrete or other sturdy compound, it will move bother left & right and back & forth. Still is due to it engineering, it just a long slender pole with a long bolt on the end that goes in the ground, pack as much dirt as you like, there is still movement. The decorative mantle that goes over the slender shaft three threaded hole for both has so much paint that I had to modify the assembly to get it to work. The mailbox itself is just a Home Depot/Lowes mailbox. I could have ordered parts individually for cheaper than $329. I would have returned the item but I had already dispose of the boxes. The gold lettering comes via another we link (no charge) took 3 days for delivery. Lesson learned, check the product before assembly.

This product lives up its name it certainly added a hint of distinction to our address. It has a classic design which is required for our neighborhood and the brass house number added an extra touch to its appearance. The design makes it easy to install and at most local hardware stores you can find a product for the installation mailboxes that can be used in place of concrete. It is a foam type subltance that hardens around the post (in the post hole) in a few minutes, which makes the installation easier and quicker.

Disappointed in overall quality. The house numbers also had wide gaps that give an awkward appearance. Had to install anyway due to HOA requirement and installation deadline but will be replacing this with better quality version.