When using, the playback volume is about 70%. If you want a louder sound, please connect an external speaker.

Skipped stitch problem

Please make sure the record is intact and not damaged.

Hinge quality problem

Do not open the door more than 90 degrees, otherwise there is a risk of damaging the hinges.

How do I insert the adapter correctly and for what type of music?

Please make sure the output voltage is stable.Suitable for mid-to-high frequency music such as jazz and classical to avoid misleading.

What should you do if the instruction is missing?

Please contact the us, request a PDF instruction via Amazon message. We are online 24 hours. (included weekend)

Please follow the instructional video to unbox the product.

Speaker sound is low or the sound quality is unsatisfactory

Check that the record and stylus are clean.

Check that the power supply voltage is normal and that it is connected to a 220-240V power source.

Check that the record is not damaged and that the record player is properly positioned.

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