NEW Microsoft Surface Headphones 2 - Light Gray

It's 2020, the year of USB-C, Bluetooth 5.0, sophisticated touch controls, aptX like codecs, multi-point connectivity, and of course the every improving "active" noise cancellation experimentations in high-end headphones. And just when I thought Bose would reign as the absolute supreme with NC700 with its build, touch controls, call quality, noise cancellation (Sony XM4 tad better in this department but sorry - too bass heavy for me), balanced sound stage (audiophiles, settle down, these are $250 consumer grade Bluetooth headsets, not your Planar or Grado, or tube amplifier driven Sennheiser), there came a pleasant surprise from...Microsoft!? The Surface Headphones 2 is an absolute joy to listen to and checks almost all the boxes for me. Priced at a modest $250, I am not going to say that there aren't other / better options out there, but this overall "package" from Microsoft really hit the spot for me, at least. The case: Absolute perfection. Slim profile, rugged, and looks very business-friendly. The headset: Big ears, rejoice! Perfect fit and roomy. Not too clamp heavy unless your head dimensions are inhuman. The cushion materials are very good but may attract oil / dust so best to keep them in the case when not in use, and it will need a mild wipe down every now and then. The build is solid otherwise. The controls: Absolutely amazing rotary dials and the touch controls are fine. There is a very handy mute button, too. Every once in a while they will not respond to my touch but once you kind of figure out what that touch surface likes (hint: fleshy part of your fingers - not nails), you'll be just fine. Another hint: if you want to skip to next (two taps) or previous (three taps), do those taps very quickly for them to register every single time. The sound quality: I do not believe in the concept of headphone burn-in, because let's face it, it's got almost nothing to do with the headset, but more your ears adjusting to the new headset's sound stage. A bad sounding headset is a bad sounding headset now and in a year from now. I believe in initial impression. As soon as I put these on and started my test track, it brought a smile to my face, just like its competition Bose (again, Sony XM4 was too bass heavy for me). An open, crisp, wide sound stage with very sufficient bass, and a little more emphasis on mid-frequencies, but overall very very pleasing. It is a keeper. About initial impressions, I recently I tested an AKG 371 BT and while a name brand, it was somewhat disappointing given its fit, form, and mainly sound quality as soon as the test track started, so back it went. The noise cancellation: The rotary dial is awesome for controlling noise cancellation and volume super quickly. Noise cancellation has max, medium, low, pass-through, and amplified surrounding settings, the last two great for phone calls that will require a bit of side tone (you hearing your own voice) that feels more natural. The noise cancellation is on par with Bose NC700, which is more than enough. Please do not expect either of these headsets (even XM4 for that matter) to fully drown out high pitched sounds. Noise cancellation works on low frequency continuous hum like jet engine noise and a little bit helpful for mid frequencies like reducing the harshness of people chatter. If you have a dog that barks or a baby that cries, that's on you, it's not the headset :) The call quality: Very good. No complaints unless you are taking calls standing at the top of the mountain with heavy wind or in heavy traffic. Even then, you can be heard but don't expect work meetings to go well in those situations. Moderately noisy coffee shop or home settings are perfectly fine for these. The connectivity: It's got Bluetooth 5, so its range shouldn't be an issue. No latency when watching videos. It also can connect to two devices simultaneously (say a phone and a tablet), and even if you are listening to your tablet, it'll stop whatever is playing if you get a phone call. Cool! Even Microsoft Windows 10, with its atrocious Bluetooth management, connects to this seamlessly (it'd have been shameful if it didn't). The app is OK - nothing to write home about. If you have a Windows 10 machine for work and need something that's not Jabra or Plantronics, this is highly recommended. TL;DR: This is a very 2020 generation headphone with USB-C and Bluetooth 5.0. Get it if you don't want Jabra or Plantronics for your Windows 10 ecosystem. Great call quality but won't cancel heavy winds, great sound stage with sufficient emphasis on bass, comfortable fit for big ears but may not be for overly large heads, excellent controls, case and the headset built-to-last, multi-point connectivity is A-OK, the app is alright. Side Note: Only if you have small / mid-size ears (e.g. if the original AirPods fit you very well), and do not care about noise cancellation, you may want to try Surface Buds. They didn't stay in my ears at all, so back they went.

I have a pair for work and for home. I bought the work pair somewhere about 1.5 years ago. I don't treat my equipment gently at times and this headset has taken some abuse over the course of the time I've had it. Finally the head piece broke in half - probably from too much stretching. The leather on the ear piece is peeling off leaving the foam exposed - however this thing still cranks, and still works just fine. It's great audio quality for a daily spotify or casual gaming. Works well enough for Teams and Zoom meetings, however, there's a lack of environment cancellation into the call itself. I will say that the noise cancellation works perfectly. It worked quite well for a 10+ hour flight and I couldn't hear a thing other than my Civ game on my laptop. Couple of quirks - Audio quality dips into some "conference call mode" or something where the audio enhances people speaking. I'm not sure what this mode is or what to call it, I still haven't figured out how to disable it. Sometimes you have to disconnect and reconnect in Windows Settings. Occasionally un-pair and re-pair the device. Sometimes it connects but won't switch the sound output to the headset (This could be a Windows issue, I don' have this problem with my phone). Overall, I'll continue to buy this headset!

I really like the headphones, they do a great job of noise cancellation and with sound clarity. The battery life is great, and I regularly get about 17 hours of life from them with noise cancellation on low or pass through sound. With it on more the life suffers but is expected. I like the swivel ear cups and how soft they are. I can wear the headset a long time with no issue, and it does great on planes. One of the major selling points for me was the mute button because I take calls on my laptop for work sometimes. The mute button works through the phone app and my cell and Teams, switches to my cell seamlessly when listening to a video and then a call comes in, and more. I really am very satisfied with the purchase. My biggest complaint is the fact that it does not fold up to consolidate space. Secondly, the band on your head seems of lower quality. The rubber on it is not stuck in the plastic, just tucked up into it. That means that now I am dealing with the rubber pursing some. It is pinched in tight in the middle where it appears to be attached well but is pushing out on the rest of the band. It makes me weary of the long term durability of this part of the headset. All in all, I love the headphones and would definitely recommend them. I am very careful with them, so I think the headband rubber is just a manufacturing and design problem, but if you also plan to be careful with them, it shouldn't really become an issue. I would definitely make the purchase decision again.

Sigo mucho a la marca Surface aunque no he logrado comprarme un dispositivo portatil (laptop o Tablet), se que algún día sucederá. Buscaba unos audífonos con las siguientes premisas: 1) Sonido Premium 2) Cancelación de Ruido Activa Eficiente 3) Conectividad Efectiva Multidispositivos Lo quería para mi trabajo y para tomar mis clases de diplomado el fin de semana. Te comparto mi opinión: 1) Sonido Premium. Seguro encuentras alternativas similares y mejores pero te puedo asegurar que Surface tiene una calidad excepcional. Un sonido potente, balanceado, con excelentes matices. Te puedo asegurar que yo no necesito mas. 2) Cancelación de Ruido. Está muy a la par o ligeramente por debajo de Bose y Sony pero a mi me funcionan perfecto. Me favorece mucho en situaciones en las que deseo aislarme del ruido para concentrarme ya sea audio en ON u OFF. Te voy a decir en que me hace la diferencia a mi: 1) Estuche Premium lo puedo llevar a todos lados y no tuve que pagar adicional. 2) Tiene un sistema de sonido audio espacial que es compatible con Microsoft te recrea una atmósfera envolvente, 3) Tiene un sistema mecánico único para controlar tu volumen y checate esto 9 niveles diferentes de Cancelación de Ruido, 4) Lo mejor es que tiene una conectividad insuperable se conecta con dos dispositivos al mismo tiempo y puedes estar trabajando en tu laptop y recibir una llamada de tu celular todo funciona automático. Para videollamadas Yo solo te recomiendo que siempre los prendas primero y despues de unos segundos te metas a tu zoom, skype, teams, Meets whatever. Porque cuando lo haces al revés generalmente no se enlaza. 5) Son compatibles vía alámbrica con mi XBOX SERIES X, ya te incluye el cable de 3.5 mm lo conectas a tu control de XBOX y Voilá. No sabes lo bien que se escucha mejor que mis Astro A40, el Mic no es tan perfecto pero es decente. Que no me gustó: 1) El color gris, es bonito pero se ensucia rápidamente y todo el tiempo siento que se me van a manchar de algo que no se le quite, hay una versión en Negro pero no quise gastar ese sobre precio. 2) Autonomía según son de 20 horas pero la verdad duara menos quizá 15 horas a mi me duraron 2 días de trabajo sin usarlo la joranada completa. 3) La banda que los sostiene de la parte alta de tu cabeza no es tan cómoda o le faltó relleno o la pudieron hacer de otro material mas cómodo al inicio sientes que algo anda mal pero rápidamente te acostumbras, 4) Los Earpads no son reemplazables asi que cuando se te dañen Goodbye Headphones. El precio fue justo y se agradece que aún y cuando no sea un producto lanzado en México Amazon te de esa oportunidad de adquirirlos. Lástima que los de color negros estén bastante mas caros.

Amazing quality and sound premium feel and comfort

Muy buena calidad de producto. Lo unico que no me gusta es que no escucho mi propia voz cuando entra una llamada.

Magnificos