does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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JOYACCESS Wireless Keyboard and Mouse,2.4G Ergonomic and Slim Wireless Computer Keyboard Mouse Designed for Windows, PC, Laptop,Tablet - Black Grey

JOYACCESS Wireless Keyboard and Mouse,2.4G Ergonomic and Slim Wireless Computer Keyboard Mouse Designed for Windows, PC, Laptop,Tablet - Black Grey

Product ID: 164410856

Details

Brand
JOYACCESS
Color
black grey
Compatible Devices
Laptop
Connectivity Technology
Radio
Special Feature
Ergonomic

🎯Adjustable mouse DPI up to 2400 in 5 levels

📶Stable 2.4GHz wireless connection up to 10m

⌨️Ergonomic slim keyboard with scissor-cross low profile keys

Rp1598843

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In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⌨️📶 Elevate your workspace with wireless precision and ergonomic style — never miss a keystroke or click!

POWER SMART DESIGN - Ultra-low power mouse (0.11mA) and auto-sleep keyboard maximize battery life for uninterrupted productivity.
UNIVERSAL COMPATIBILITY - Works flawlessly across Windows, Linux, Mac OS, Chromebooks, smart TVs, and more—ideal for professionals on the move.
SEAMLESS WIRELESS FREEDOM - Single nano receiver connects both keyboard and mouse, freeing up USB ports and snapping into mouse for easy storage.
PRECISION CONTROL AT YOUR FINGERTIPS - Mouse offers 5-level DPI adjustment up to 2400, perfect for 4K displays or detailed office tasks.
ERGONOMIC COMFORT FOR MARATHON WORKDAYS - Tilted slim keyboard with UV-coated surface ensures comfortable, wear-resistant typing during extended sessions.

The JOYACCESS Wireless Keyboard and Mouse combo delivers a sleek, ergonomic design with a stable 2.4GHz wireless connection up to 10 meters. Featuring a slim, tilted keyboard with quiet scissor-cross keys and a high-precision mouse adjustable up to 2400 DPI, it’s engineered for comfort and productivity. Its single nano receiver frees USB ports and stores conveniently in the mouse. Compatible with a wide range of devices and operating systems, this combo is perfect for professionals seeking reliable, stylish, and power-efficient input solutions.

Specifications

ASIN	B07Y9PMKV2
Antenna Location	Gaming,Office
Are Batteries Required	No
Best Sellers Rank	#152 in Computer Keyboard & Mouse Combos
Brand	JOYACCESS
Color	black grey
Compatible Devices	Laptop,Personal Computer
Compatible Operating System Family	Windows
Connectivity Technology	Radio Frequency
Customer Reviews	4.2 out of 5 stars 25,044 Reviews
Hand Orientation	Ambidextrous
Item Weight	647 Grams
Keyboard Description	Ergonomic
Keyboard Layout	QWERTY
Manufacturer	J JOYACCESS
Mfr Part Number	CBP1CA
Minimum Required Operating System Version	Windows 11
Model Number	JA-CB2BK
Movement Detection	Optical
Number of Batteries	3 AA batteries required.
Number of Keys	102
Operating System	Linux, Mac OS, Windows 10, Windows 2000, windows
Other Special Features of the Product	Ergonomic
Power Source	Battery Powered
Special Feature	Ergonomic
Warranty Description	1 year

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Rp1598843

Duties & taxes included

In stock

Sold byAmazon IndonesiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Indonesia.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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