Question 1

Did anyone else's Rocky arrive with grinds all over the outside of the machine and packaging?  
I know there is a slip of paper that says there was some factory testing and that there may be some grinds left over; however, ours came with a large amount of grinds all over the inside and outside of the machine, as well a…

Accepted Answer

I just returned the Rocky after openig the package, and also seeing coffee grinds in the hopper. I was aware that there would be some in there because the slip of paper included inside indicated that this was due to factory testing and all machines could possibly have residue. I did NOT return this item because of the grinds but I did return because I realized it was not going to work for our small coffee bar. I neatly packaged everything in original packaging. When it was returned, I was told it was in "used" condition and would only receive a 50% credit as it appeared to have an "excessive amount of grinds in it". I am appalled at this treatment and am contesting the "used" statement that the are accusing me of. I never even plugged in the machine, I just opened it, placed it on the counter then repackaged it. Buyer Beware.

Question 2

Is it 50Hz or 60Hz ?

Accepted Answer

The sticker on the bottom of my Rancilio Rocky reads:  110V  140W  50/60Hz. Though I'm not an electrician, it looks like either 50 or 60Hz is acceptable.

Question 3

How much clearance is there below the spout, meaning how tall of a vessel can I fit underneath to catch grounds if not using a portafilter?

Accepted Answer

Hi Timothy. If you would like to fit something larger underneath the spout, you can remove the metal support bar for the portafilter that is underneath the spout. (This is quite easy to do). Otherwise, even with the support, you can fit an Aeropress or shallow dish in between if you tilt the vessel. Hope that helps.

Question 4

What is the recommended grind setting for drip and french press just so i know where to kind of start from?

Accepted Answer

I really don't think there are any recommended settings.  You just need to try some settings and see what works.  Having said that, we set ours around 5 for espresso and 10 for drip.  It's a function of the beans and your personal preferences.  Have fun experimenting!

ASIN	B00H1OUW24
Best Sellers Rank	#2,639,575 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #513 in Burr Coffee Grinders
Brand Name	Rancilio
Capacity	10.4 ounces
Color	Black and Stainless Steel
Customer Reviews	4.3 4.3 out of 5 stars (473)
Global Trade Identification Number	00798527629711, 00854075005022
Item Dimensions L x W x H	9.8"L x 4.7"W x 13.8"H
Item Weight	15.4 pounds
Manufacturer	Rancilio
Manufacturer Part Number	RAN-ROCKYNODOSE
Manufacturer Warranty Description	1 YR Parts & Labor
Material Type	Stainless Steel
Model Number	HSD-ROC-SD
Recommended Uses For Product	Commercial
Style Name	coffee grinder
UPC	798837984784 696750550966 798527629711 000000002042 854075005022 643749843363
Wattage	166 watts

Rancilio Rocky Espresso Coffee Grinder

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