Cadillac CUE Premium Touch Screen Replacement – Upgraded Ultra-Responsive QuantumCore Chip with Dual-Mode Engineering – HD Gel-Free Display | OEM-Quality Digitizer 2013–2020 – Lifetime Support

Installed in about 2 hours and it works great!!! Lots of videos for instruction on yourube

Great product! Saved me a ton of money from the dealer. Videos were easy to follow. Take your time and be patient. Start to finish took 1.5 hours. Looks great and works perfectly.

Good instructions, worked perfectly. Easy to install with basic skills. Does take a while to install. Fits right, looks as good as original. 1 year in and has held up well.

instruction video is accurate making it easy to install Screen works as intended and is good quality

This replacement screen is fantastic. As in the product description, the dealership would charge you $1500 to $2,000 to replace the whole cue unit (I received a quote in 2022.) Instead, 1.5 hours of careful work fixed my unresponsive screen. This is, in fact, the second time the vehicle has had the same issue. The previous owner of my 2014 ATS (co-worker) replaced the whole unit in 2017 under a GM warranty since the screen was cracked and stopped working. And I had an unresponsive screen right after five years since then. So this clearly shows that the OEM screen stops working within 3 to 5 years. So replacing the whole unit doesn't solve the issue essentially, and ultimately it is wasting time and money. Many Kudos to Cuescreen!!! You guys saved a lot of my money and time since this is supposed to be a permanent fix for this issue!!! (We’ll see how long this screen works) The installation was not too complicated, thanks to the YouTube videos Cuescreen created. I watched the video before I purchased the product, and I followed the instructions carefully while working on the replacement. It took just 10 min to remove the unit from the vehicle and about 1 hour and 20min to complete the rest of it. The most challenging part for me was the screen alignment. I broke one of the plastic pins at the bottom... Since there are many screws, I figured other pins and screws could align the screen, and I ignored the one broken pin. Luckily I was okay. The screen and the cue system work perfectly now, with a much more responsive screen. The screen seems durable, and the look of it is exactly the same as the stock screen. I work for a car OEM, but not a professional mechanic. If you are good at following instructions, only tools you need are tools coming with the kit, and a screwdriver and 7mm socket. Thank you Cuescreen, and I recommend this for everyone!!!

My 2019 Escalade screen was frozen at the initial warning message when you start the car and wouldn’t respond to touching “OK”. Took it to the dealer would said they had to replace the entire center entertainment console for $2500!! After doing some research decided to purchase this aftermarket screen and take a game for $200. Followed vendor install videos which took me about 3-4 hours all in. Results were a complete succcess!! Saved $2300. Great product - thanks

This cue screen is the one your looking for ,I have 2018 Cadillac ats .my screen was week unable to use.order this product installed it my self.directions easy to follow. Sweet .I’m happy 100 present.😊.money well spent.Rudy vasquez Modesto ca.

Well, I ended up having to assemble this screen, not once, not twice, but three times. I became a pro the third time putting the unit together. The first assembly went great, was ready to install it in the car and notice a white square in the screen. I forgot to remove the sticker... Disassembled, reassembled, and when I was ready to install I noticed a slight bubble in the left top corner. I watched a Youtube video and remembered a warning about making sure to remove the glass film. Ugh There are less expensive options that look the same as this one, so shop around. If you do buy, make sure you remove the sticker and also remove the glass film.

This has been great alternative to the high cost replacement offered by Cadillac. Our 2015 SRX suddenly developed the famous spider cracked CUE screen a few weeks ago. Cadillac dealer estimated close to $2000 to replace. Ordered the Cuescreen, which arrived fairly fast. I watched the removal videos beforehand as well as during the removal itself (the videos are very well done). Job took about 2.5 hours to complete, product looks and functions great! I’m very happy with this versus the Cadillac option of replacing the whole Cue module for big $.

Cadillac CTS 2015プレミアムに使いました。 説明書は、紙ではなく、Webで見る感じなので日本語で表示されます。 YouTubeのアメリカ人の動画も参考に。 これを選んで良かった。 車体側で20本、キュー本体で30本程ビスを外します。

It's a bit of fun to remove and reinstall in the car but the screen change itself is fairly easy and quick. The instructions video is pretty accurate even if I have a wireless phone charger. I'm glad I had seen the info regarding 2017 and newer, I had a non responsive screen on my 2019 XTS, so I took the 15 mins break and when i got back to it, worked like a charm. So far, very happy with my purchase.

FUNCIONA PERFECTO Y ES DE MUY BUENA CALIDAD

En lo personal cuido la camioneta como la niña de mis ojos, es una Cadillac escalade 2016, un día de la nada me empezó a fallar el touch hasta que ya se veía como una telaraña dentro (como estrellada) , anexo fotografía , ni me moleste en ir a la agencia ya que la garantía se perdió en diciembre pasado y se que me hubieran querido cobrar demasiado, así que me di a la tarea de investigar y me voy dando cuenta que a muchísisisisima gente les pasó lo mismo, me aventuré por los buenos comentarios que leí de esta pantalla y no me arrepiento. Encontré un video SÚPER DETALLADO de cómo reemplazar la pantalla (hago una aclaración para que no se espanten como yo cuando les llegue, no es el reemplazo de un equipo electrónico como tal, no piensen que los estafaron como yo al principio jajaja, simplemente es como una mica que lleva entre la pantalla y el usuario final que hace que funcione el touchscreen) , el link del video es el siguiente , se los recomiendo mucho. https://youtu.be/bZzC3CGrtpQ y más o menos nos tardamos aprox 1.5 hrs haciéndolo y quedó súper bien, la pantalla funcionó excelente. Un trabajo que fácil me hubieran cobrado mínimo 20 mil pesos en la agencia.